Subscription & Billing Terms
These Subscription & Billing Terms summarize how trials, renewals, cancellations, and refunds work for StylesSync LLC. They are incorporated into our Terms of Service and apply to all paid plans.
1. Trials
- Trials last 14 days. The trial length and end date are shown when you start your trial.
- Trials don't require a payment method and nothing is charged when they end. When a trial ends without a plan, the account becomes view-only until you choose one.
- We may limit eligibility or duration to prevent abuse.
2. Renewals & Billing
- Plans renew automatically at the start of each billing period until cancelled.
- Charges are processed by our payment provider (currently Stripe). We do not store full card numbers.
- You authorize us to charge the payment method on file for subscription fees and authorized upgrades.
- Upgrades may be prorated; downgrades take effect in the next billing period.
3. Cancellation
- Cancel from Settings → Plan & billing in the app.
- Cancel at least one day before renewal to avoid the next charge.
- You keep access through the end of the paid period unless we suspend for cause.
4. Refunds
- Our standard refunds are described on the Refund Policy page. Except where required by law, fees are otherwise non-refundable.
- Approved refunds are returned to the original payment method.
- Abuse, chargebacks, or Terms violations may void eligibility.
5. Chargebacks & Failed Payments
- We may retry failed payments and may suspend access until payment is resolved.
- Unresolved chargebacks or repeated failures may lead to immediate suspension or termination.
- Outstanding balances remain payable even if access is suspended.
6. Data Access After Cancellation
- Your Customer Data stays in your account after your subscription ends, until you delete your account.
- We may retain limited backups and billing records as required by law.
- If a payment fails, Stripe retries it, and the account is view-only until a payment succeeds. If the final retry fails, the subscription ends and the account stays view-only until you choose a plan.
7. Taxes & Invoices
- We don't currently charge sales tax on subscriptions.
- Invoices/receipts are available through your account or via email from our payment provider.
8. Contact
Questions about billing? Email support@stylessync.com.