Subscription & Billing Terms

Last updated: October 8, 2026

These Subscription & Billing Terms summarize how trials, renewals, cancellations, and refunds work for StylesSync LLC. They are incorporated into our Terms of Service and apply to all paid plans.

1. Trials

  • Trials last 14 days. The trial length and end date are shown when you start your trial.
  • Trials don't require a payment method and nothing is charged when they end. When a trial ends without a plan, the account becomes view-only until you choose one.
  • We may limit eligibility or duration to prevent abuse.

2. Renewals & Billing

  • Plans renew automatically at the start of each billing period until cancelled.
  • Charges are processed by our payment provider (currently Stripe). We do not store full card numbers.
  • You authorize us to charge the payment method on file for subscription fees and authorized upgrades.
  • Upgrades may be prorated; downgrades take effect in the next billing period.

3. Cancellation

  • Cancel from Settings → Plan & billing in the app.
  • Cancel at least one day before renewal to avoid the next charge.
  • You keep access through the end of the paid period unless we suspend for cause.

4. Refunds

  • Our standard refunds are described on the Refund Policy page. Except where required by law, fees are otherwise non-refundable.
  • Approved refunds are returned to the original payment method.
  • Abuse, chargebacks, or Terms violations may void eligibility.

5. Chargebacks & Failed Payments

  • We may retry failed payments and may suspend access until payment is resolved.
  • Unresolved chargebacks or repeated failures may lead to immediate suspension or termination.
  • Outstanding balances remain payable even if access is suspended.

6. Data Access After Cancellation

  • Your Customer Data stays in your account after your subscription ends, until you delete your account.
  • We may retain limited backups and billing records as required by law.
  • If a payment fails, Stripe retries it, and the account is view-only until a payment succeeds. If the final retry fails, the subscription ends and the account stays view-only until you choose a plan.

7. Taxes & Invoices

  • We don't currently charge sales tax on subscriptions.
  • Invoices/receipts are available through your account or via email from our payment provider.

8. Contact

Questions about billing? Email support@stylessync.com.