Refund & Cancellation Policy
This policy applies to subscriptions purchased directly from StylesSync LLC. Except where required by law, fees are non-refundable outside the windows below.
Standard refund windows
- Monthly plans: Pro-rated refund within 7 days of the most recent charge.
- Annual plans: Pro-rated refund within 14 days of the most recent charge.
- Trials: Free trials don't require a payment method and are never charged, so there's nothing to cancel or refund.
How refunds work
- Cancel anytime from Settings → Plan & billing. Cancellation stops future renewals.
- Approved refunds are returned to the original payment method; timing depends on your bank.
- Upgrades may be prorated immediately; downgrades take effect next billing period.
- Abuse, chargebacks, or Terms violations may void eligibility.
- StylesSync LLC reserves the right to deny refund requests in cases of abuse, excessive requests, fraudulent activity, or any violation of our Terms of Service.
How to request a refund
- Cancel your plan in the app.
- Email support@stylessync.com with the email on your account and the reason for the request.
After cancellation
- You retain access through the end of the paid period unless we suspend for cause.
- Your data stays in your account until you delete your account. Billing/tax records may be retained as required by law.
- Unresolved chargebacks or repeated failed payments may result in immediate suspension.