Cookie Policy
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service. We use essential cookies by default and only run analytics (Google Analytics 4) after you consent in our banner.
When enabled, Google Analytics 4 helps us understand usage patterns such as pages visited, device/browser details, approximate location, and in-product interactions so we can improve StylesSync.
Cookies we use
We use the following types of cookies on StylesSync LLC:
Essential Cookies (Required)
These cookies are necessary for the website to function and cannot be disabled.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| ss_session | Keeps you signed in | 7 days | StylesSync LLC |
| csrf_token | Security token to prevent cross-site request forgery attacks | Up to 24 hours | StylesSync LLC |
| proxyUserId | Admin support feature - allows support staff to assist users | Session | StylesSync LLC |
| proxyIndicator | Shows a notice while support staff are viewing an account | 7 days | StylesSync LLC |
| g_oauth_state, g_oauth_intent, g_oauth_platform, g_state | Secures signing in with Google and connecting Google Calendar | 10 minutes | StylesSync LLC |
| userLogo, userLogoVersion | Set when you upload a logo: stores your logo's image address so it shows right away without flicker | 1 year | StylesSync LLC |
| ss_premium_banner_dismissed, ss_basic_limits_banner_dismissed_stage, ss_setupcoach_dismissed | Set when you close the upgrade banner, the plan-limit banner, or the setup tips, so they stay closed | 30 days | StylesSync LLC |
| ref | Set when someone opens a referral link: stores the referral code so the referral program can credit it at sign-up | 7 days | StylesSync LLC |
Functional Cookies (Optional)
These cookies enable enhanced functionality and personalization.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| ss_consent_analytics | Stores your analytics cookie consent preference | 180 days | StylesSync LLC |
Third-Party Cookies (Optional)
These cookies are set by external services we use.
| Service | Purpose | Duration | Provider |
|---|---|---|---|
Google Analytics (_ga, _ga_*) | Usage analytics to improve the site (only set after consent) | Up to 2 years | Google LLC |
Stripe's checkout page and Google's sign-in page set their own cookies on their own sites, under their privacy policies.
Local Storage
In addition to cookies, we also use browser local storage to save certain preferences and data. This includes:
- Sign-in token - Keeps you signed in between visits (kept only for the browser session unless you choose "Remember me")
- Logo cache - Cached image URLs to reduce flicker
- Preferences and dismissed messages - Settings such as your Google Calendar connection status, custom rebooking intervals, and prompts or announcements you have dismissed
Managing cookies
You can control and manage cookies in several ways:
- Cookie Consent Banner: Use our cookie consent banner (displayed on your first visit) to accept or decline optional cookies.
- Browser Settings: Most browsers allow you to view, manage, and delete cookies. Visit your browser's help section for instructions.
- Google Analytics controls: You can learn more about Google’s data practices and opt out of Google Analytics by visiting Google’s partner site information and the Google Analytics Opt-out Browser Add-on.
- Withdraw consent: Clear the
ss_consent_analyticscookie in your browser settings to resurface the banner and change your choice. - Do Not Track: We honor Do Not Track (DNT) by not loading analytics when DNT is enabled.
Note: Blocking or deleting essential cookies may prevent you from accessing certain features of StylesSync.
Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically.
Contact us
If you have questions about our use of cookies, please contact us at support@stylessync.com.